Nanny Matters - Nanny payroll specialists

About Us

Alison Hull, FCIPP

Alison is our guru, for whom no contractual pay structure or hours permutation is too complicated. She is our nannyshare expert, simplifying, clarifying and helping share partners reach a fair and robust arrangement. Alison is available to advise on any thorny or complicated issue, or anything else for that matter.

Sam Colla, MCIPP

Sam is our Payroll Manager and Pensions Specialist and she brings 15 valuable years of payroll and pensions experience to the team. She is particularly busy setting up nanny pension schemes and liaising with clients over the new auto-enrolment pension legislation.   

Jean North

Jean has been looking after nanny payrolls for over 10 years, and there is very little that she does not know about nannies and their pay, including some of the trickier, variable calculations. 

Lydia Fellows

Lydia learned her trade with an accountancy firm, then moved to a large retailer before joining NannyMatters as an AAT qualified Payroll Specialist. Lydia applies her considerable knowledge and professionalism to many of our nanny payrolls. She is also at the forefront of payroll developments and legislative changes.

Louise Burton

Louise is highly experienced, knowledgeable and CIPP qualified. She has been with us since 2008 and works part-time on the firm’s accounts and payroll processing, as well as advising both nanny and business clients.

Aly Riggs

Aly has a very impressive 20+ years’ payroll department experience. She looks after our business payrolls, as well as our various clubs and charities. Her extensive knowledge and seemingly endless patience also come in very useful in her HMRC liaison role.  

Our History

NannyMatters and Macfarlane Hull began in 2002, when our founder, Alison Hull,  first discovered the trials and tribulations of being a working parent.

Alison has a long career in payroll management and accountancy behind her, and various academic work including assignments for the Chartered Institute of Payroll Professionals, where she now holds a Fellowship.

We moved to our current office location in Backwell, near Bristol, in 2006. We currently employ 6 staff, looking after more than 1000 families and their employees.

Delivering a great service on the phone, by email and online

We are a relatively small firm, not a call centre, and our customer service is second to none.

We aim to answer all our calls personally and within 3 rings, and you will never be asked to follow an electronic menu.

We understand that email is a really convenient way to communicate and almost always reply within 4 hours, never longer than 1 working day. 

Online, we are committed to doing more via our website and plan to deliver a whole range of new services to our customers.

Register here and we can get things moving in 1 working day.