Nanny Matters - Nanny payrol specialists

About Us

Alison Hull, FCIPP

Alison is our guru, for whom no contractual pay structure or hours permutation is too complicated. She is our nannyshare expert, simplifying, clarifying and helping share partners reach a fair and robust arrangement. Alison is available to advise on any thorny or complicated issue, or anything else for that matter.

Jean North

Jean has been looking after nanny payrolls for over 15 years, and there is very little that she does not know about nannies and their pay, including some of the trickier, variable calculations. 

Lydia Fellows

Lydia learned her trade with an accountancy firm, then moved to a large retailer before joining NannyMatters as an AAT qualified Payroll Specialist. Lydia applies her considerable knowledge and professionalism to many of our nanny payrolls. She is also at the forefront of payroll developments and legislative changes.

Louise Burton

Louise is highly experienced, knowledgeable and CIPP qualified. She has been with us since 2008 and works part-time on the firm’s accounts and payroll processing, as well as advising both nanny and business clients.

Aly Riggs

Aly has a very impressive 20+ years’ payroll department experience. She looks after our business payrolls, as well as our various clubs and charities. Her extensive knowledge and seemingly endless patience also come in very useful in her HMRC liaison role.  

Chris Hull

Chris is our Finance and Systems Manager, auto-enrolment expert and general Go To problem solver.  He joined the business full time in 2016.  He's a Chartered Accountant by trade, and worked for many years with Network Rail before being harpooned by Alison.

Helen Butt

Helen has 25 years experience in the financial services industry and her work on pension administration is invaluable, now that pensions are compulsory for most employees.  She works tirelessly on both new and existing schemes, dealing with NEST on a daily basis.

Vicky Hull

Vicky is an accomplished administrator with expertise in systems and process improvements.  She is quickly getting to grips with the ins and outs of payroll.  She also looks after our Twitter feed, Facebook page and website content.   



Our History

NannyMatters and Macfarlane Hull began in 2002, when our founder, Alison Hull,  first discovered the trials and tribulations of being a working parent.

Alison has a long career in payroll management and accountancy behind her, and various academic work including assignments for the Chartered Institute of Payroll Professionals, where she now holds a Fellowship.

We moved to our current office location in Backwell, near Bristol, in 2011. We currently employ 8 staff, looking after more than 1,200 families and their employees as well as several small businesses and charities.

Delivering a great service on the phone, by email and online

We are a relatively small firm, not a call centre, and our customer service is second to none.

We aim to answer all our calls personally and within 3 rings, and you will never be asked to follow an electronic menu.

We understand that email is a really convenient way to communicate and almost always reply within 4 hours, never longer than 1 working day. 

Online, we are committed to doing more via our website and plan to deliver a whole range of new services to our customers.

Register here and we can get things moving in 1 working day.